Operations
Are we staffing for the demand we'll have, or the demand we had?
Cut hours to save cost and service slips. Demand drops a few weeks later, which seems to justify the next cut. We show where that loop is running.
Why it's hard
The cost saving shows up this week. The lost demand shows up weeks later, in someone else's numbers.
What we model
How staffing, service and demand feed each other over time, site by site, with a range on every estimate.
What you get
Where hours are costing more than they save, and where adding them pays back.
Illustrative
We’re writing this one up. If it’s a question you’re facing now, we’d like to hear how it plays out in your business.
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